Returns Details

 

Angela Davidson Art offers a full refund on all goods that you may be dissatisfied with.

 

Unsuitable or defective items may be returned for refund or exchange providing they are received within 14 days of the original delivery date in brand new, unused condition, in the original undamaged packaging and accompanied by a note stating your name, address, email address, contact telephone number, order number, and the reason for the return. Please also state what refund/exchange you require. We will consider the overall condition of the product being returned when making a refund. As soon as our on-line bank clears your payment into our account we will process your refund. Exchanges will be actioned as soon as we've made your replacement print. We will notify you via email or telephone as soon as your request has been processed.

 

You will need to pay the cost of returning goods to us, unless the goods are defective. Proof of posting will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office or a receipt from your carrier when you send an item back.

 

All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.

 

If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.

 

If you have requested replacements of a higher value, any difference due will be charged to the card used to pay for the original order.

 

The address for any returns is:

 

Angela Davidson

Waulkmill Cottage Art Gallery

Dunnydeer

Insch

Aberdeenshire

AB52 6XQ

 

Should you require any further information on our returns policy please contact us on 01464 821 351