All of Angela's prints are now sent fitted in a FREE Double Mount and, better still, all of our mounts are made from Conservation Grade board. Alas, this offer only applies to UK Mainland Postal Addresses.
Our UK Mainland orders are delivered flat packed. For a very few UK Offshore addresses and International orders, your prints, no matter what size, will be delivered rolled into a tube. Please Note: for international deliveries we are not responsible for any further taxes, duties or charges to be paid to the receiving country's customs. These charges are the responsibility of you, the customer.
Please Note: your delivery must be signed for, so please make sure there is normally someone at home or arrange for an alternate delivery address.
When you order a print from us the first thing we have to do is make it. But, as we do all of our own printing here in our own workshops, that's not a problem, as the person who receives your order is the same person who makes your print: me!
After your print has been produced, it has to dry. Once dry, I have to get the Artist to sign it. So this means a long walk all the way to the other end of the building, where I try to coax her (the artist) all the way back to my end of the building. Oh yes, I know it SOUNDS easy!
Anyway, after all that's done I then pack your print, beautifully, and book a collection with the courier company who will deliver it. Time-wise, this can now be two-to-three days after your initial order was placed (depending on the time of day you placed your order).
After your package has been collected from us the normal delivery service will take between three-to-five working days. So, as you can see, we don't even try to compete on speed of delivery - that's not what we're about. Something else best mentioned here is that your order is still subject to the standard credit clearance checks imposed by our on-line bank
Because each print is made to order, our website doesn't offer a Next Day Delivery service. We can deliver to you more quickly than stated above, but you'll need to call us to arrange this and, I'm sure you won't be surprised to hear, it will cost you more. So if you need a quote for a faster delivery service please call us on: 01464 821 351 and we'll be happy to arrange this.
Please find all UK and International postage prices listed below. The correct amount will be added to your order at the checkout.
|Order Amount ||UK Mainland Postage ||International Postage|
|£0.00 - £99.99||£6.00||£25.00|
|£100.00 - £149.99||£8.00 ||£30.00|
|£150.00 and over ||FREE||£45.00|
Angela Davidson Art offers a full refund on all goods that you may be dissatisfied with.
Unsuitable or defective items may be returned for refund or exchange providing they are received within 14 days of the original delivery date in brand new, unused condition, in the original undamaged packaging and accompanied by a note stating your name, address, email address, contact telephone number, order number, and the reason for the return. Please also state what refund/exchange you require. We will consider the overall condition of the product being returned when making a refund. As soon as our on-line bank clears your payment into our account we will process your refund. Exchanges will be actioned as soon as we've made your replacement print. We will notify you via email or telephone as soon as your request has been processed.
You will need to pay the cost of returning goods to us, unless the goods are defective. Proof of posting will be required should an item be lost in transit. Neither refunds nor replacements can be made until such proof is provided. We strongly suggest you get a Certificate of Posting from the Post Office or a receipt from your carrier when you send an item back.
All refunds are applied to the credit/debit card used to make the original purchase unless otherwise notified. Refunds will be furnished within 30 days of the agreement to refund.
If you have requested a refund, or replacements of a lower value than the returned goods, a refund will be credited back to the card used to pay for the original order. We will let you know as soon as the refund has been processed.
If you have requested replacements of a higher value, any difference due will be charged to the card used to pay for the original order.
The address for any returns is:
Waulkmill Cottage Art Gallery
Should you require any further information on our returns policy please contact us on 01464 821 351.